Effective date: November 13, 2026
Enroute Taxi & Transfers (“Enroute,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and shared when you use the Enroute mobile application and related services.
Depending on the features you use, Enroute may collect information you provide, such as your name, phone number, email address, account details, booking details, pickup and drop-off locations, trip history, and messages or support requests. If you allow location access, the app may use your device location to help set or provide pickup and trip services. You can manage location permissions in your device settings; some features may not work without them.
We use information to create and manage accounts, arrange and provide rides, connect riders with drivers, calculate and display fares, communicate about bookings, provide customer support, maintain safety and security, prevent misuse, and improve our services.
Enroute uses Supabase for application backend services, which may include database, authentication, and storage functions. Information may be shared with drivers or other people involved in fulfilling a booking, and with service providers who help operate the app. We may also disclose information when required by law or when reasonably necessary to protect users, the public, or our services. We do not state that any particular payment provider is used unless it is presented to you in the app.
We retain information for as long as reasonably needed to provide the service, meet legal or operational requirements, resolve disputes, and enforce our agreements. We use reasonable safeguards, but no electronic system can be guaranteed completely secure.
You may update certain account information through the app. You can request account deletion using the “Delete My Account” option in your profile. Deletion may not immediately remove information that we must retain for legal, safety, fraud-prevention, accounting, or dispute-resolution purposes.
Enroute is not intended for children under 13, and we do not knowingly seek to collect personal information from children under 13.
We may update this policy from time to time. The updated version will be posted on this page with a revised effective date.
For privacy questions or requests, contact Enroute Taxi & Transfers through WhatsApp at +501 671-5869.
Before publishing, make sure this policy matches the app’s actual permissions, analytics, payment integrations, and data practices.