Effective date: November 13, 2026
These Terms of Service apply to your use of the Enroute Taxi & Transfers mobile application and related services (“Enroute”). By creating an account or using Enroute, you agree to these terms.
You must provide accurate information, keep your account credentials secure, and use the service lawfully. You are responsible for activity carried out through your account. Enroute may restrict or suspend access where necessary to protect users or the service.
Enroute helps users request and coordinate transportation. Before confirming a booking, review the displayed pickup, destination, vehicle category, fare, and payment method. Fares and availability may vary by route, zone, vehicle category, and other details shown in the app. Any additional stops or changes may affect the fare and should be agreed with the driver before proceeding.
Cancel or change a ride as soon as possible if your plans change. Any cancellation charges or specific cancellation rules will be those displayed in the app at the time of booking. Riders and drivers must treat one another respectfully and must not use Enroute for unlawful, unsafe, or abusive conduct.
Available payment methods are those displayed in the app for the particular booking. You are responsible for paying the fare and any clearly disclosed additional charges using the selected method. Do not submit payment credentials except through payment flows expressly provided in the app.
Ride availability, estimated arrival times, and routes may change due to traffic, weather, road conditions, or driver availability. Enroute does not guarantee uninterrupted or error-free service. To the extent permitted by applicable law, Enroute is not responsible for indirect or consequential losses arising from use of the app. Nothing in these terms excludes rights or responsibilities that cannot legally be excluded.
You may initiate account deletion using “Delete My Account” in your in-app profile. Certain records may be retained where required or permitted by law or for legitimate safety, accounting, fraud-prevention, or dispute-resolution purposes.
We may update these terms by posting a revised version here. Continued use after changes take effect means you accept the updated terms. Questions can be sent through WhatsApp at +501 671-5869.
Review these terms against your actual cancellation, driver, fare, and payment policies before publishing.